Backstage + StarNow Help Center Help Center home page
Submit a request
  1. Backstage + StarNow Help Center
  2. The Backstage & StarNow Platforms

The Backstage & StarNow Platforms

Everything you need to know about the company, the service, and the platforms.

The Basics

  • Learn About Backstage & StarNow
  • Contact Us
  • The New StarNow - Talent FAQ
  • Getting Started
  • Talent Dashboard
  • Beware of Scams!
See all 7 articles

Subscriptions & Billing

  • Backstage Subscriptions & Benefits
  • StarNow Subscriptions & Benefits
  • How to Subscribe
  • Cancellation & Refunds
  • Locating Your Renewal Information
  • Changing Your Credit Card Details
See all 8 articles

User Profiles

  • Users Under 16
  • Creating & Editing Your Actor & Performer Profile
  • Voiceover Profiles for Talent & Applying to Roles
  • Crew Profiles & Applying to Opportunities
  • Importing Data From Your Other Profiles
  • Gender Options
See all 10 articles

Opportunities & Applications

  • How to Search for Casting Opportunities and Create Saved Searches
  • Applying to Opportunities
  • Learn More About Pay Transparency
  • Submitting a Pre-Screen
  • How to Delete a Saved Draft Application
  • Receiving Audition Requests
See all 13 articles

Messaging

  • The Messages Inbox
  • Attachments & File Size Limits
  • Muting Messages

Your Account

  • How to Sign In
  • How to Reset Your Password
  • Email Notifications
  • Updating Your Contact & Personal Information

Stripe

  • FAQs Regarding Stripe Accounts for Performers

Agents

  • Agent Tools FAQ
Backstage + StarNow Help Center