Email alerts are an essential feature of the website. Notifications of casting calls that fit your search criteria, messages from other users, and more have been a standard staple of the platform's experience for many years.
With our iOS app, users now have the ability to receive casting alerts directly on their iPhones via push notifications. There are several places where you can enable these notifications, so it's important to know what the controls in each location mean to successfully manage your notifications.
Push Notifications in a Nutshell
Push notifications are a convenient way for users to be alerted the exact moment a role that fits their filters is posted. They will be delivered to your device, provided the following criteria are met:
You have granted the app permission to send you push notifications
Push notifications are turned on in the global notification controls
You have turned on push notifications for the specific notification type (messages, saved search results, and invites)
*Note: These push notifications are set to appear no more than a few times per day. We don't want to blow up your phone! However, email notifications will go out for every single notice (provided that you have your email notifications turned on).
Due to the limited number of push notifications sent out per day, we do not recommend solely relying on push notifications for alerts about new jobs and messages. If you have any questions regarding your push notifications, please reach out to our support team for assistance.
Granting Permission to Send Push Notifications
The first thing you'll need to do is grant the iOS app permission to send you push notifications to your phone. There are a few different ways you can do this.
Your First Time Opening the App
When you open the app for the first time, it will ask for your permission to send push notifications. Tap the 'Yes, Send Me Notifications' button to confirm.
An additional prompt will appear on your iPhone, asking you to confirm that you agree to receive notifications. Tap on the 'Allow' button.
Now the iOS app has your permission to send you push notifications!
If It's Not Your First Time on the iOS app
If you want to manage your notification settings, navigate to your Account Settings by tapping on the Profile tab and then tapping on the gear icon at the top of the screen. Tap on 'Notifications' to pull up your current settings.
If you don't have your notifications turned on, tap on the button at the top of the screen to switch it on.
You also need to manually tap on 'Once Daily' or 'Immediately' to start receiving notifications for each separate category at whichever frequency you prefer. If you don't want to receive any alerts, leave the setting to 'I do not wish to be notified'.
iPhone Settings
You also must grant the app permission to send you push notifications through your iPhone settings app. Tap on the Settings app on your iPhone.
Once there, navigate to Notifications.
Locate our app on the list and tap to view the full range of options.
Double check that you have the 'Allow Notifications' button toggled on. You can also customize how you want to receive these alerts here (sound alerts, badges, etc.)
Global Notification Settings
Briefly touched on above, the global notification controls allow you to set the rules for notifications across your entire account.
You can find these controls by navigating to the Profile tab and tapping on the gear icon in the upper left corner to navigate to your Account Settings.
Once there, tap on Notifications.
From here, you can turn on and off push notifications for your invitations, your messages, your saved searches, and manage the frequency of your email and push notifications.
It's important to note that these controls will override any notification settings on your individual saved searches. What that means is:
If your global notifications are turned off, but you have notifications turned on for any saved search, you will receive no notifications at all.
If you have all global notifications turned on, but all notifications turned off for a specific saved search, you will not receive notifications for that saved search.
These global notifications will also affect your website settings as well, so be aware that changes you make here will also affect your experience while using your browser on your home computer.
Saved Search Notifications
You can modify the notifications for your saved searches by navigating to the Jobs tab and tapping on the heart icon at the top right-hand corner of the screen.
Once there, tap on the Edit button next to the search you want to change your notifications for.
You'll see there are several options for notifications. You can receive email and/or push notifications, and you can receive them either immediately (as they come in), once a day as a daily digest, or once a week as a weekly digest. You can also choose to turn off notifications by selecting 'I do not wish to be notified'.
Select the notification settings that work for you, and then tap on the 'Save' button in the upper-right corner of the screen when you are done saving your changes.
Once you've saved your changes, you'll see a banner pop-up confirming you've updated your saved search.
Here is an example of a saved search notification. Simply tap on the notification to view the job.
If you have your badge notifications on, (select via your iPhone Settings) you'll also see a red notification with a number alerting you of a new notification on the app.
*Please keep in mind that if you do not have any other notifications turned on (such as Lock Screen or Notification Center), you will not be able to see what this badge notification is for. Both options should be used in tandem.
