The Backstage, Mandy, and StarNow Platforms
Everything you need to know about the company, the service, and the platforms.
The Basics
How to get started with a Backstage, Mandy, or StarNow account.
Subscriptions & Billing
Everything you need to know about pricing, billing, and your Backstage or StarNow subscription.
- Backstage Subscriptions & Benefits
- StarNow Subscriptions & Benefits
- Mandy Subscriptions & Benefits
- How to Subscribe
- Cancellation & Refunds
- Locating Your Renewal Information
- Changing Your Credit Card Details
- Canceling Your Google Play Android App Subscription to Backstage
- Backstage Print Magazine Subscription Schedule
- What to Do if You Don't Receive Your Copy of Backstage Print Magazine
User Profiles
Find all details associated with managing and modifying your actor/performer, voiceover, and crew profiles. Headshots, audio, credits, training, resumes, reels, and more!
- Users Under 18
- Creating & Editing Your Actor & Performer Profile
- Voiceover Profiles for Talent & Applying to Roles
- Crew Profiles & Applying to Opportunities
- Content Creator Profiles & Applying to Opportunities
- Profile Badges
- Importing Data From Your Other Profiles
- Gender Options
- How to Add Skills to Your Profile
- Media Locker
- How to Make Your Profiles Private
- Backstage and StarNow Profile Sync with Mandy Profile FAQ
- Content Creators Pricing & Deliverables FAQ
Opportunities & Applications
Everything you'll need to know about finding the casting calls that are right for you, and applying to them.
- How to Search for Casting Opportunities and Create Saved Searches
- Applying to Opportunities
- Applying to Briefs on Backstage
- Answering Applicant Questions
- Submitting a Pre-Screen
- How to Delete a Saved Draft Application
- Talent Availability General Schedule/Calendar List
- Receiving Audition Requests
- Adding a Self-Tape Audition
- Privacy Settings for Audition Videos Uploaded From YouTube or Vimeo
- Participating in Virtual Auditions
- Troubleshooting for the Audition Room
- Receiving Secure Payments Through Our Platform
- Tax Reporting Tips for Income Received via the Secure Payments System
- Receiving, Actioning, and Getting Paid for UGC Requests
- Receiving and Managing Scouting Requests from Agents
- Responding to a Job Poster's Invitation to Apply if Non-Platform Talent
- Learn More About Pay Transparency
Messaging
All the details surrounding the messaging feature on Backstage.com.
Your Account
Everything you need to know about making modifications to your account (Email address changes, password resets, etc).
Stripe
The payment processor for direct payments through the platforms.